Accountability Hits Home

Several blogs ago, I spoke about 200% accountability...ensuring each person stays accountable to their own performance as well as the performance of their colleagues.

Tonight, I was helping my kids with their homework. My son turned to me and said, "Dad, I would like to Google your hospital to see if there are any areas that need to improve. Since you ask us to improve when we are not performing well in school, I could now see where you could improve at work." Now that's accountability!