Monday, July 11, 2011

We're Moving...

As many of you know I have accepted a new position bringing my family closer to our extended family. Certainly, change can be exciting and bittersweet. I am joining an exceptional healthcare system. I will also miss my colleagues, friends and the communities we serve in Kansas City.

Yes, we are moving. And with moves, comes life out of boxes for a while. It seems fitting to take this moving time, and move my Blog to a new address as well.

Let me know what you think. Talk to you soon.

New Blog Location: THE Healthcare Experience.

Thursday, July 7, 2011

Lessons on What Can be Flushed...

Never a dull moment in healthcare. This note just received (no, I was not the one who flushed these cloths)...



Wednesday, July 6, 2011

Until Next Time

The past three plus years have flown by for me and my family. I have really enjoyed serving St. Joseph Medical Center and Carondelet Health. Last week, Bob Bub, our Pharmacy Manager asked what I was most proud of since my arrival. There are many things we are doing really well so it was difficult to just pick one. What stood out was our safety journey. When I arrived in May 2008, we provided great care and we provided safe care. We did not have enough people in every area talking about safety and how we can continue to make our care even safer and better. We started safety huddles, put more focus on safety in our clinical meetings, discussed at staff meetings, increased rounding, enhanced the RCA (root cause analysis) review and the list goes on.

Today, everywhere you go in the hospital, you can speak to your colleagues - associates, volunteers and physicians and they will let you know how they help contribute to safer care for our patients.

Thank you for the opportunity to serve as your Chief Executive. Over the past few years, you have made a tremendous impact on my life. Please stay in touch. Jane Hoyland will have my updated contact information. Jane shared this reflection with me and I read it at our last St. Joseph Medical Center Board meeting:

Some people come into our lives and quickly go.
Some people move our souls to dance.
They awaken us to the understanding with the passing whisper of their wisdom.
Some people make the sky more beautiful to gaze upon. They stay in our lives for a while, leave footprints on our hearts, and we are never, ever the same.

It's a small world out there and even smaller in healthcare. Our future is about collaboration as we improve the health of our patients and communities. I look forward to meeting up with you again. Until next time.