Last night I had the opportunity to present to graduate students with The University Of Kansas. We discussed the challenges I face as CEO of SJMC.
It is interesting to reflect back on the many challenges faced over the past couple years and also a time to reflect on all the good... This morning, while driving into work 810 radio was discussing the Kansas City Chiefs game as they beat the San Diego Chargers. One of the comments brought up was the fact that the team is not perfect and has lots of things they could continue to build on this year and over the next few years. However, the city needs to 'allow ourselves to celebrate'. It is easy to beat up on all the bad or all the potential opportunities but we need to allow ourselves to celebrate the good. The same need to celebrate the good exists in all of our organizations along with the need to evaluate the ways to continually improve.
This brings me back to last night's presentation with the students. We have seen many changes st SJMC over the past few years and I am so proud to be a part of this organization and the great care we provide to those we serve. One of the students mentioned that she had worked at the hospital 5 years back and realized some of those similar challenges existed back then. SJMC has seen strong growth in our volumes and improvements in quality and satisfaction. Certainly cause for celebration.
The students asked great questions which certainly kept me on my toes. We discussed key skill sets needed for the healthcare field. I think the needs are critical thinking/analytics, process improvement, writing and relationships.
I am interested in hearing your recommended skill sets for our future and current leaders?